Bought a used SUV with 'clean title' — now dealer says prior repairs are causing unfixable issues. Recourse?
I'm genuinely at a loss here and hoping someone has been through something like this.
About four months ago we bought a used SUV from a dealership. It had a clean title and the CarFax showed a single minor collision — described as low-speed, no structural damage, no deployed airbags. The listing and the sales rep both told us the prior repair was done right. We even got a written repair invoice from the previous owner showing name-brand OEM parts were used throughout.
We paid for an independent pre-purchase inspection and had the dealership's own service bay look it over. Nobody flagged anything.
Within 48 hours of driving it off the lot, a warning light came on. We've now had the same system fail three separate times. Each visit is a few hundred dollars out of pocket.
Here's where it gets infuriating: the manufacturer's service department is now telling us:
- The vehicle actually has non-OEM aftermarket parts installed from the prior repair
- Those parts are directly causing the recurring failures
- The problem is essentially unfixable without a very expensive overhaul
- Our warranty claim for this issue is denied because of those aftermarket parts
And we just found out through our own digging that the vehicle may have been declared a total loss by an insurer at some point — yet it still has a clean title.
So now I'm sitting here with a written invoice saying OEM parts, a manufacturer saying aftermarket parts, a denied warranty, and a car that keeps breaking.
Is the paper trail we have (the OEM invoice) worth anything legally? Does the dealer have any liability here? Is this just the risk you take buying used, or did something genuinely wrong happen to us?