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Got rear-ended by a city vehicle — what do I do when the government is at fault?

So this happened yesterday and I'm still kind of shaken up. I was stopped at a red light when a city utility truck plowed into the back of my car. Hit me hard enough to push me into the intersection. The driver got out, was super apologetic, and the supervisor who showed up basically admitted on scene that their driver was at fault.

Here's where I'm lost — this is my first accident ever and now I'm finding out that suing or making a claim against a government entity is apparently way more complicated than dealing with a normal driver's insurance.

I got the driver's info, the truck's fleet number, and I took a ton of photos. A regular police officer showed up (different department than the city workers) and made a report, but they told me it could take a few weeks to get the official copy.

My questions: 1. Do I even go through my own insurance first, or do I go straight to the city? 2. I've heard there are really short deadlines when a government agency is involved — is that true? 3. My neck is pretty sore today but I didn't go to the ER last night. Should I get checked out even if I think it's minor?

I feel like I'm already behind because I didn't know any of this stuff going in. The truck did a number on my rear bumper and trunk area. Any advice from people who've been through something similar would be really appreciated. I have no idea where to start.

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