18-wheeler smashed my rear end — will they total it or try to fix it?
Still kind of in shock writing this, but here goes.
I was cruising on the interstate last week when a fully loaded semi didn't slow down in time and plowed into the back of my car. The force was enough to push me into the car in front of me, so now I've got damage on both ends — rear is the worst of it though.
The car technically still starts and moves, no airbags went off, no warning lights on the dash. But the rear looks crushed and I know there's probably hidden structural stuff underneath that a quick glance won't reveal. My car is only about two years old with relatively low miles — I saved up for a long time to buy it and it's honestly the nicest thing I've owned.
I've been doing some reading and I know that once a shop does a full teardown, the numbers can balloon fast — especially with newer vehicles where sensors and structural components are embedded everywhere. Some people say insurers will prefer a repair to avoid a total loss payout, others say the opposite.
A few things I'm trying to figure out:
- How does the insurance company actually decide whether to total vs. repair?
- Does the at-fault driver's carrier handle this, or does mine get involved first?
- Should I get my own independent estimate before I let their preferred shop touch anything?
I bought this car with a lot of sacrifice and the thought of getting a lowball ACV offer or having it stitched back together poorly is making me sick. Has anyone been through something like this with a newer vehicle and a commercial truck involved? What should I expect?