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At-fault driver admitted everything at the scene, now totally changing his story to insurance??

I'm honestly losing my mind right now and need to hear from people who've dealt with something like this.

A few weeks ago I was sitting completely still at a red light when someone plowed into the back of my car. Dead stop. The guy gets out, comes right up to my window, and straight-up tells me he was messing with his phone and didn't even see the light had changed. My sister was sitting in the passenger seat and heard every word of it.

We swapped info, I took photos of both cars and the intersection, and a police officer came out and documented everything. I felt okay about it — I had a witness, I had photos, there was a police report coming.

Then I find out through my insurance that this guy filed his own version of events saying I cut him off and slammed on my brakes on purpose. Like... what?? I was at a red light. He's essentially claiming I caused a collision I was sitting still for.

My insurance is now treating this like a disputed claim and wants to do a full investigation before deciding anything. Meanwhile my car's been sitting undriveable in my driveway, I've got a sore neck that my doctor wants me to follow up on, and I'm just supposed to wait?

A few things I'm wondering:

  • Can my sister's statement actually carry weight here, or do they just brush off passengers as biased?
  • Should I be pushing for the police report immediately or just let it come through?
  • Is there anything I should NOT be saying to my adjuster right now?

I know I'm not at fault. I just don't want this guy to completely rewrite reality and have it stick. Any experience with this appreciated.

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