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The Shoulder
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Can I just ask the adjuster straight up what the policy limits are?

Been lurking here for a few weeks and honestly this community has taught me more than I expected, so thank you all.

Background: got rear-ended about six weeks ago on the interstate — other driver blew through slowing traffic at a pretty serious speed. My SUV is totaled and I've got a confirmed herniated disc in my lumbar spine. Currently waiting on a referral to a spine specialist and doing some initial PT in the meantime. The at-fault driver was operating a vehicle owned by a municipal government entity, which the responding officer made a point of flagging as significant.

The adjuster on the other side has actually been pretty chatty — she keeps asking me to walk her through everything the injury has affected. Trouble sleeping, can't carry groceries, had to cancel a camping trip I'd been planning for months, stuff like that. I'm answering honestly but it's a little strange how much she's prompting me.

Anyway — my main question: is policy limits something I can just ask about directly? I keep seeing it referenced here like it's this crucial number everyone should know. Is the adjuster required to tell me? Will asking tip my hand somehow or put me at a disadvantage?

Also side question — my coworker who was in the passenger seat had some bruising and minor whiplash and was already offered a quick settlement. The number seemed surprisingly generous for what sounded like pretty minor injuries. Does that track with what others have seen?

Not in a rush, just trying to understand the landscape before I make any decisions about whether to bring in a lawyer.

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