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My car got fixed but now it's worth way less — can I actually get compensated for that?

So my truck got rear-ended at a red light about two months ago. The other driver was 100% at fault, their insurance accepted liability pretty quickly, and the repairs got done at a shop their adjuster approved. Structurally it looks fine, drives fine. But here's what's eating at me.

I started looking into trading it in recently and every dealer I've talked to is immediately pulling up the Carfax and knocking a significant chunk off their offer the second they see the accident report. We're talking a noticeable hit — not a rounding error.

So I called the at-fault driver's insurance to ask about this and they sent me a letter basically saying my "diminished value" is some tiny number they calculated using a formula I've never heard of. It felt completely made up and totally disconnected from what actual dealers are quoting me.

A few things I'm confused about:

  • Is diminished value even a real claim I can pursue, or is it more of a gray area?
  • Does it matter that the repairs look complete and the truck drives normally?
  • Is the formula they used (some percentage cap thing) actually how this is supposed to work, or are they lowballing me?
  • Should I get an independent appraisal?

I'm not trying to scam anyone. I just feel like I'm being left holding the bag for something that wasn't my fault at all. The truck is worth measurably less and I'm the one who has to eat that loss? Doesn't seem right.

Has anyone actually pushed back on one of these diminished value offers and gotten a fair result? What did you do?

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