Company van hit my car in a parking lot and drove off — do I have any options?

Almost the exact same thing happened to me — a contractor's truck clipped my car outside a coffee shop. The witness description is honestly your best asset here. I went back to the police with additional info I'd gathered and they actually reopened the report and added the company's name. It's worth a second call to the investigating officer, especially now that you have photos of the matching damage.

Do NOT contact that landscaping company's insurance directly without understanding what you're walking into. Adjusters for commercial policies are really good at getting you to say things that minimize the claim. If you reach out, keep it to writing only — no phone calls where possible — and don't volunteer any extra details about the witness or your photos until you know what you're doing.

Worked claims for years. Here's the inside view: if you file with your own insurer and they find enough evidence, they'll subrogate against the landscaping company's commercial auto policy — meaning they'll try to recover the money, including your deductible, for you. It's not guaranteed, but it happens more than people realize. The photos of the matching damage on that van are actually a bigger deal than you might think. Document everything, timestamps and all.

A couple of practical things — first, write down everything your witness remembers right now while it's fresh, and ask if they'd be willing to give a written statement. Second, your photos from the public road are totally fair game and could be useful. Third, depending on your state, hit-and-run situations sometimes allow you to make a claim under your uninsured motorist property damage coverage, which might have a lower deductible than your collision coverage. Worth checking your policy declarations page.

Go back to the police first. Bring the photos. Ask specifically if they can do a follow-up inspection of the vehicle — a lot of people don't realize you can request that. If they won't budge, then figure out your insurance options. Don't pay that deductible out of pocket if someone else caused this.

Not a legal thing, but just want to ask — are you physically okay? Sometimes people focus so much on the car damage that they don't notice until days later that their neck or back is sore from being nearby or reacting to the initial shock of seeing it. If anything feels off, get it checked out sooner rather than later.

Honestly you're in a way better position than most hit-and-run victims. You have a credible eyewitness, a partial company name, a strong lead on the actual vehicle, AND photographic evidence of matching damage. A lot of people have none of that. This is recoverable — don't give up on making them pay.

How confident is your witness really? Like, did he see the actual impact happen, or did he just see the van leaving? And how close of a match is the dent on their van — same side, same height as your bumper? I'm not doubting you, but if this goes anywhere formal those details are going to matter a lot.