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Driver hit my dad, fled the scene, has no insurance — I'm 23 and completely lost

I don't even know where to start. My dad was walking back to his car in a parking lot a few weeks ago when some guy in a pickup clipped him, kept going, then somehow swung back around and hit him again. Just drove off after. A couple people in the lot got the plate number and blocked the guy in until the cops showed up, so at least he didn't get far.

Here's where it gets worse: the guy has no insurance. Zero. My dad has a fractured hip and bruised ribs and he's going to need physical therapy for months. He can't work his construction job right now — maybe not for a long time.

My mom doesn't speak much English and I'm the oldest kid at home. I've basically been the one on the phone with everyone — the police, the hospital billing department, our own car insurance (we have uninsured motorist coverage, thankfully, but I don't fully understand how that works). Every day there's a new form or a new person calling and I feel like I'm drowning.

The guy who did this was cited but I don't know if there are criminal charges happening. Does that even matter for getting my dad's medical bills covered?

If anyone has been through something like this — especially with an uninsured driver — please tell me what actually helped you. I'm trying to do right by my family and I just feel like I'm in way over my head.

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