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Friend got sideswiped by a delivery truck in a parking lot — now spiraling with worry 2 weeks later

Okay so this is actually about my best friend but she doesn't do forums so I'm posting for her. Hoping someone here has been through something similar.

She was leaving a hardware store parking lot a couple weeks ago. There was this massive refrigerated delivery truck taking up a big chunk of the exit lane. A store employee (not even official security, just like a floor worker who had come outside) waved her through and told her she had room to squeeze by.

She went super slowly. Felt a little bump, heard a sound, but the employee just kind of shrugged like it was nothing — she figured maybe a side mirror tap. Drove home, got out of the car, and realized there was a pretty gnarly scrape and a dented panel on the passenger side. Her door trim was also popped loose.

She went back the next morning to ask about it but the delivery truck was long gone. She filed with her own insurance, paid her deductible, got the car fixed — done, right?

Except she can't stop thinking about it. What if the delivery truck had damage too? What if a claim shows up out of nowhere? It's been almost two weeks and she hasn't heard a single thing, but she keeps checking her mail like it's a part-time job.

I told her no news is probably good news, but she's wondering if she should go back to the hardware store and ask them to pull the parking lot footage just to put her mind at rest. Would that even help at this point? Would it somehow make things worse?

Any advice from people who've been through weird parking lot situations like this? She just wants to stop losing sleep over it. 😔

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