Got rear-ended by an uninsured driver — will I ever actually get my deductible back?
So this happened about two weeks ago and I'm still kind of processing it.
I was sitting at a red light, completely stopped, when someone plowed into the back of my car. Hard enough that I lurched forward and my neck snapped back. The other driver pulled over, thankfully, but when we started exchanging info it became obvious real fast that something was off. She kept saying her insurance "was in her other purse" and couldn't pull anything up on her phone.
Police came, ran her plates — no active insurance. At all.
I have full coverage so I filed through my own policy. They've been decent about handling the repairs, but here's where I'm stuck: I had to pay a deductible to get my car fixed. My agent mentioned something called subrogation — basically my insurance company goes after the at-fault driver to recoup what they paid out, and theoretically I'd get my deductible back as part of that.
But then she kind of shrugged and said "recovery isn't guaranteed" and "it can take a long time."
So what does that actually mean in practice? Like, does my insurance company even try to go after her, or is it just something they say to make me feel better? And if they do recover money, do I actually see any of it, or does it just go back to them?
I feel like I did everything right — I had insurance, I filed a police report, I went through the proper channels — and I'm still out money because someone else was irresponsible. It's frustrating.
Anyone been through the subrogation process? Did you actually get your deductible back, or did it just disappear into the void?