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Hit-and-run drunk driver totaled my car while I was asleep — insurance won't cover my rental yet??

I'm still kind of in shock writing this. Three nights ago someone drove through my apartment complex, jumped a curb, and absolutely demolished my car while it was sitting in my assigned parking spot. I was asleep inside my unit. Didn't even know until I went out to leave for work in the morning.

Police caught the driver a few blocks away — still impaired. They were cited and their insurance has already accepted full liability, so at least I have that going for me. The damage is pretty severe and the shop is saying parts are on back order, so my car is just going to sit there for probably two and a half weeks before they can even start on it.

Here's what's killing me: I asked the at-fault driver's insurance about a rental and they said they won't authorize one until the repair work actually begins. How does that make any sense? Their client destroyed my property and I'm just supposed to figure out transportation on my own for two-plus weeks?

I take care of my elderly mom twice a week. I commute 40+ minutes to work with zero public transit options. I've already missed two shifts and my job doesn't offer any paid leave. This is starting to feel like a financial disaster on top of everything else.

A few things I'm trying to figure out:

  • Can I dispute the rental start date and push for it to begin now?
  • Is lost income something I can actually recover, and how do I document it?
  • Does it make sense to get a lawyer involved this early, or is that overkill at this stage?

I've never dealt with any kind of insurance claim before and honestly the adjuster I spoke to felt like they were just reading from a script. Any guidance would be really appreciated.

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