Hit while stopped, other driver refused to share insurance info — now I'm just stuck waiting?
I got rear-ended last week while I was completely stopped at a red light. The other driver was totally at fault — I wasn't moving at all — but when I asked for her insurance card she flat-out refused and just kept saying 'the police will handle it.' So I called 911 and waited for an officer to show up.
The officer collected both our information and told me he'd be writing up a report, but that the completed report wouldn't be available for a couple of weeks through the county records office. He said it was standard procedure and that I'd have to wait for it before I could get the other driver's policy details. I pushed back a little and he basically just shrugged.
So here I am. My car has visible rear-end damage and honestly my neck has been killing me since the next morning. I called my own insurance to ask what they could do in the meantime and they said without the at-fault party's info or a claim number from their insurer, my options are pretty limited unless I want to open a claim under my own collision coverage — which I really don't want to do because of my deductible.
Has anyone else been in this situation? Do I really just have to sit here and wait for the report to drop before anything can move forward? It feels insane that someone can refuse to hand over their info and that basically freezes everything. Any advice on what to do in the meantime — especially about the neck pain — would be really appreciated.