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The Shoulder
patient-tern-643

Insurance has had my totaled truck for 8 months and now they want to charge ME storage fees??

I genuinely cannot believe this is happening right now and I need to know if anyone else has dealt with something like this.

Back in the spring I got rear-ended on the highway — full stop traffic, guy behind me didn't even tap his brakes. My truck was completely totaled. I was taken away in an ambulance, so I obviously wasn't in any position to deal with logistics at the scene. The other driver was 100% at fault, his insurance accepted liability pretty early on.

Fast forward eight months. I've already gone out and bought a replacement vehicle because I couldn't wait forever. I even signed paperwork agreeing to a settlement figure for the truck weeks ago. But the check? Still hasn't shown up. Every time I call I get a different rep who tells me it's "in processing."

Now here's where it gets insane. I just got a certified letter saying the insurance company is going to start billing ME for storage fees on MY totaled truck — the one they've been sitting on this whole time. They apparently also moved it from the original tow yard to some other facility without ever telling me or asking permission.

  • Can they actually charge me storage fees after this long when they're the ones dragging their feet?
  • Is moving the vehicle without my consent even legal?
  • Does the fact that I signed the settlement paperwork already matter here?

I'm so frustrated. I feel like every time I think I'm close to being done with this nightmare they find a new way to squeeze me. Has anyone been through something like this? What did you do? Do I actually need a lawyer at this point or is there a way to push back without going that route?

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