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Insurance wants to total my car over what looks like minor damage — can I fight this?

So my car was parked in front of my house and someone sideswiped it while I was asleep. Left a crumpled quarter panel and a small crease along the roof rail near the B-pillar. Honestly, cosmetic stuff — annoying but it drives fine.

The at-fault driver's insurance sent an adjuster out and now they're saying it's a total loss. I took it to two local body shops myself and both of them quoted me under five grand to fix it. The car runs perfectly. I don't understand how their adjuster is getting to "total loss" from that.

Here's my situation: I still owe money on this car. The lender holds the title. The insurance is offering me two options — take a payout and surrender the vehicle, or take a lower payout and keep it with a salvage title. The "keep it" number barely covers what I owe the lender, so I'd be underwater and stuck with a salvage-branded car that's harder to insure and worth less on trade.

A few things I'm trying to figure out:

  • Can I actually challenge the total loss determination, especially when local shops are quoting way less than what the adjuster is using?
  • Do I have to tell my lender what's happening, or will they find out on their own?
  • Is keeping the car with a salvage title even practical — like can I get normal insurance on it afterward?
  • Would a PI attorney even care about a property damage situation like this, or is that not their lane?

I'm not in a position to just go buy another car. This one is paid down and I need it for work. Any advice from people who've dealt with this would be really appreciated.

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