Lawyer got our settlement months ago and never told us — is this normal??
I'm honestly at my wit's end and need to know if other people have dealt with this.
Back in the spring, my wife was seriously hurt when a delivery truck ran a red light and slammed into her car. She had multiple rib fractures, a collapsed lung, a broken collarbone, and spent almost two weeks in the hospital followed by months of physical therapy. It's been a brutal recovery — she still isn't fully back to herself.
We hired a PI attorney pretty quickly after the accident. At first things seemed fine, but communication basically fell off a cliff. Every time I call, I get the receptionist. Emails go unanswered for weeks. When I do hear back, it's vague non-answers.
Here's what's really eating at me: I logged into our client portal the other day just to check on some documents — and buried in there I found a letter showing the attorney received the full policy limits from the at-fault driver's insurance months ago. Months. Nobody called us. Nobody emailed. I found out completely by accident.
Since then I've basically had to piece together the whole picture myself — tracking down EOBs from our health insurer, chasing billing statements from the hospital, figuring out where a lien payment went. Stuff I assumed the attorney's office was handling.
Are we being strung along? Is it normal for a lawyer to sit on settlement funds without telling their own client? What are our rights here? Can we even switch attorneys at this point without losing everything?
I'm not trying to drag anyone — I just feel like we've been completely left in the dark during one of the hardest times of our lives.