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The Shoulder
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Other driver's insurer wants me to sign a release BEFORE they'll pay any of my medical bills — is this normal??

So I got rear-ended about two weeks ago at a red light. Pretty clear-cut situation — the other driver even called their insurance themselves and told them it was their fault. No dispute there.

The problem is what happened next. Their insurance adjuster reached out and was super friendly, almost weirdly so. They made me an offer pretty quickly — a smallish chunk of cash directly to me, plus a separate bucket of money "set aside" for medical expenses if I need them.

Here's where it gets sketchy to me: they said I have to sign a Release of All Claims form before they'll start paying any of those medical bills. Like, I have to legally close out my case before I even know what my treatment is going to cost or how long recovery takes.

I've been going to a chiropractor and my neck and upper back are still pretty messed up. Doctor said it could be weeks before we know the full picture. I don't even know if I'll need imaging yet.

Something about this feels off. Why would I agree to walk away from any future claims before I know if I'm actually okay? Is this a standard insurance move or are they trying to lowball me and close the file fast?

Has anyone else been through this? I'm not trying to be greedy — I just don't want to sign something that screws me over if my back gets worse next month.

Would really appreciate any perspective from people who've dealt with this before. 🙏

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