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Police report blames my blind mom for the crash — but she had the right of way??

Posting on behalf of my mom because she's still pretty shaken up and doesn't really do forums.

She was in a pretty bad intersection collision about two weeks ago. The other driver ran a stop sign — my mom had no stop sign on her side, and she has a dashcam that clearly shows it. She was taken by ambulance, kept in the hospital for a couple days for some internal bruising and a mild concussion. She's home now but still not herself.

Here's where it gets infuriating: we just got a copy of the police report and somehow she's listed as the at-fault driver. We have no idea how that conclusion was reached. She was still disoriented at the scene and the officer apparently just... didn't take any real statement from her. She's also visually impaired (legally blind in one eye) and was confused about what was happening — I don't think the officer understood that.

She hasn't been contacted by anyone explaining the fault determination. Her insurance is already acting weird and asking a lot of questions I'm not sure she should be answering alone.

A few things I'm trying to figure out:

  • Can a police report fault determination actually be challenged?
  • Should she talk to the other driver's insurance at all right now?
  • Is there a real deadline to get a lawyer involved or is that just something people say?

I'm not looking for legal advice, just trying to understand what we're dealing with. Any experience with something like this would mean a lot right now. 🙏

— Worried Daughter

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