Rear-ended at 45mph and not a single airbag went off — is this normal??
Still kind of shaken up and trying to make sense of what happened last week. I was stopped at a red light when someone slammed into the back of my car going what witnesses said was around 45mph. The impact pushed me into the intersection and I hit the curb on the other side. My head bounced off the steering wheel, I've got a nasty bruise across my chest from the seatbelt, and my neck has been a wreck ever since.
Here's what's driving me crazy: not one single airbag deployed. Not the front ones, not the side curtains, nothing. Just silence and then pain.
I called the dealership and they gave me some vague answer about how airbags are 'designed to deploy based on sensor thresholds' and that rear impacts 'don't always trigger frontal bags.' I kind of get that explanation in theory but my head hit the steering wheel — how is that not exactly the situation airbags are supposed to prevent?
I've had this same make of car for years and genuinely trusted it. Now I'm second-guessing everything. My nephew was supposed to be in the back seat that day and I can't stop thinking about what could have happened.
Has anyone else dealt with this? Did you push back with the manufacturer? Is there any kind of investigation process for airbag failures? I filed a claim with the other driver's insurance but I'm wondering if there's something else going on here that I should be looking into separately. Any insight would help — I feel like I'm getting the runaround.