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Rear-ended at a dead stop and somehow *I'm* the one at fault?? Insurance is wild

Still kind of in shock writing this out.

About three weeks ago I was sitting completely still in a turn lane waiting for the arrow to go green. Out of nowhere I get slammed from behind — hard enough that my head snapped back and my car got pushed a good few feet forward. The guy who hit me actually got out and admitted his brakes had been "acting up" for a couple days. Like... he knew and was still driving.

We exchanged info at the scene. I didn't call the police because honestly I've never been in an accident before and I panicked and just didn't think to. I know, I know. Huge mistake.

I went through his insurance since he was clearly at fault (or so I thought). They took a recorded statement from me, asked a bunch of weird detailed questions, and now — two and a half weeks later — they're sending letters saying I share fault because I "may have stopped abruptly."

I was in a turn lane. Waiting for a green arrow. How is that abrupt stopping??

I've got some neck stiffness and lower back soreness that I finally saw a doctor about this week. My car has a decent amount of rear-end damage.

Has anyone dealt with something like this? Where the other driver's insurance just... invents a reason to blame you? What did you do? Do I need a lawyer at this point or can I still fight this on my own?

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