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The Shoulder
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Store I crashed into posted my dashcam footage publicly — can I do anything about it?

This whole situation has been a nightmare and I need some outside perspective because I genuinely don't know what's normal here.

About six weeks ago I was in a pretty bad accident where my car ended up hitting a small retail building after I lost control on a wet road. Nobody was seriously hurt, thank god, but there was real damage to the property. The business owner has already sent a demand letter through their insurance, so I know that whole thing is coming.

What I didn't expect was what they did next. Within a few days of the accident, someone associated with the business posted security footage of the crash on their public social media — and I mean fully public, shared everywhere — with my license plate clearly visible, comments calling me out by name (they must have looked me up), and a caption basically framing me as reckless and dangerous.

The post got shared a lot locally. People I barely know have been messaging me about it. My employer saw it. It's been genuinely humiliating and it's affecting my mental health and my job situation in ways I'm still figuring out.

I get that I'm probably on the hook for some of the property damage — I'm not trying to dodge that. But is what they did legal? Does publishing footage with my personal info and editorializing about my character cross any line? Could that be relevant to how my case plays out, or is it just something I have to live with?

I feel like two things can be true at once — I may owe them something AND they may have handled this in a way that wasn't okay. Am I wrong to even be thinking about this?

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