Wife rear-ended someone at low speed, now both people in that car lawyered up — feeling uneasy
So this happened a few weeks ago and I'm still kind of processing it. My wife was driving home from work, got stuck in stop-and-go traffic on the highway, and tapped the car ahead of her when they braked suddenly. We're talking maybe 10–15 mph, if that. The damage to their bumper was cosmetic at best — honestly looked like a scuff. My wife immediately got out, asked if everyone was okay, and both the driver and the front-seat passenger said they felt totally fine. She even stayed calm, exchanged info, the whole thing.
Fast forward about two weeks and we get word through our insurance that both people in the other car have retained attorneys and are pursuing bodily injury claims. I don't know what to think. Neither of them seemed hurt at the scene. I'm not saying whiplash isn't real — I know it can show up later — but it just feels off given how low-speed this was.
Here's where I'm also confused: our bodily injury liability coverage has a per-accident cap, so there's only so much to go around between the two of them. Our insurer is telling us to let the other side's attorneys know our coverage limits. My gut says that feels like handing them a roadmap, but our adjuster says we're required to disclose and that refusing could actually make things worse for us legally.
Has anyone been through something like this from the at-fault side? My wife already feels terrible even though it was a genuine accident. Just trying to understand what to expect and whether we should do anything proactively beyond letting our insurance handle it.